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Wireless Universe

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A rotating door of untrained confusion - Retail Sales Manager Wireless Universe Employee Review

1.0
Dec 29, 2021
Recommend
CEO approval
Business outlook

Pros

Truly love the atmosphere and the sales aspect of the job. Also connecting with my customers

Cons

Constant zoom meetings mandatory changing commission structure daily, misogynistic upper management some serious security concerns with customer private information

Explore other reviews about Wireless Universe

5.0
Jan 20, 2015
Recommend
CEO approval
Business outlook

Pros

Growing company and I am working for Wireless Universe while their young. I see plenty of grow and oppuritunites coming my way.

Cons

I don't have any at this time. I will follow up in 6 months.

1.0
Jul 30, 2015
Recommend
CEO approval
Business outlook

Pros

- Fast paced - Forces you to adopt people skills - Sky is the limit as far as commission goes* - Commission bonuses**

Cons

*unless they change the commission structure and make sure you get paid half as much as you did the previous month ** were once achievable, until Wireless Universe decided it was too easy to get and raised the bonus threshold - Unrealistic goals/expectations as far as sales quotas go - Encouraged to lie, deceive and trick customers at any point, quite literally encouraged to add features the customer does not want otherwise you risk a write-up for not upselling 90% of all customers - Micro-manages every single policy - Virtually NO advancement opportunities; don't expect this to be your career (unless you work at one of the high traffic stores in Florida, where you MIGHT manage to earn a livable wage) - Commission payout is set up to take as much money from reps/management as possible - No benefits whatsoever. There is health care, but only for full time associates (good luck getting hired full time, they want every new hire to be part time) and it is ridiculously expensive. - Training is non-existent, expect to spend much of your time learning Wireless Universe policies as you go - HR is a nightmare, hope you never have to update any personal information (also, don't expect your W2 on time!) - Change pay dates unknowingly, sometimes you'll get paid a day early, sometimes you'll get paid two/three days late - To earn a living wage expect to work 40+ hours a week, only then just BARELY scraping by

3
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