Secret shopper is a joke... - Anonymous employee WinCo Foods Employee Review

2.0
Apr 23, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are good especially health insurance. ESOP is good also if you are a full time employees or have been employed for a long time.

Cons

Why does Winco waste money in secret shopper. Give this money to employees as raises instead. Why do they take the secret shopper side of the story - take their words vs employees? If you get a bad report from secret shopper - you will have to take their "World Class Service" training again. Second time you have another bad report - you have to stand at the door to greet customers and the next one is disciplinary action up to termination. Winco being an employee owned is a joke since employees don't have a say on how policies are made nor get raises unless union stores get raises first then Winco follows just like a puppy instead of being a leader in the community.

Explore other reviews about WinCo Foods

5.0
Nov 27, 2025
Recommend
CEO approval
Business outlook

Pros

Great co workers, upbeat, fast paced (makes the time fly by), excellent pay, good work/life balance and the employee insurance package is outstanding

Cons

The point system is notoriously strict. You won’t start at 40 hours per week - hours may vary. Breaks are only ten minutes, barely enough time for a bathroom break

1
5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

good benefits, breaks pto, opportunity of advancement

Cons

repetitive, easy to get hurt if not careful.

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