One of the worst decisions of my college career - Student Supervisor Wilson-Bennett Technology Employee Review

Where to begin.. I worked for Wilson-Bennett from my freshman year until the day of my college graduation, and I got absolutely nothing genuinely lucrative out of my experience and most importantly, this company showed me that they do not at all care about the few employees that actually stick the job out rather than the revolving door of callers due to how excruciatingly dull and at times abusive this job can be. For one they did absolutely nothing when students of color would be on the receiving end of racists rants that they were forced to listen to, as I had been called slurs on several occasions and was reprimanded for simply telling the prospect to not speak to me that way, and there was nothing in place to actually support the callers as they paid us $8.25 for over 2 years, and while they did raise the pay to 10 dollars an hour, nearly every single check I received, including my final check, were missing at least one shift that we worked. Along with the ill treatment and pay of students I would also like to point out the lack of appreciation for students. I worked at Wilson-Bennett for the past 4 years. I was one of 3 callers that did not quit when the pandemic began, I consistently raised the most money, and in my first year as a supervisor I was at the office and ran shifts more often than my boss. I never complained, I was the main point of contact for callers to an extent that they would tell me that they were changing their schedule/calling out rather than our actual boss because that was how little she was there. Although I cannot put all the blame on my boss as Wilson-Bennett as a company strives on a lack of communication. During one of my days off when I was out of state and my boss was out of the country more than 10 callers reached out to me saying that the person who Wilson- Bennett sent to run shift did not send out wils numbers, did not set up a google meet, and did not even speak to the callers at all. Then, during a day that I had called out for, I had to run shifts, and they did not even pay me for it. Unfortunately due to the fact that I was so used to Wilson-Bennett’s lack of care for their workers, this did not bother me too much until I announced my graduation. Every year callers/supervisors who worked there until graduation received something from Wilson-Bennett for their last shift. Sometimes gift bags, shirts, or just in general thanking someone for sticking to a job that doesn't have the best retention rate. For my final shift I received, 1. Running the shift by myself, 2. A check missing shifts that I worked. Even when I sent my boss a long message thanking them, they said nothing. I understand that no job truly owes you a thank you, or emotional support, but due to the fact that I was one of 3 that stayed during the pandemic, I raised more than 100.000 dollars while working for Wilson-Bennett, and I kept my mouth shut about every sketchy thing they did, the fact that my time there ended the way it did truly makes me sick to my stomach as I spent 4 years at a job that never cared. All I want is for no other student who needs money to fall into the same trap they caught me in.