Toxic culture and below average compensation - Staff Software Engineer WillowTree Employee Review

1.0
Jun 27, 2023
Recommend
CEO approval
Business outlook

Pros

Some very talented, dedicated individual contributors work here.

Cons

The company was acquired in January of this year, a decision that was allegedly ours in order to fuel growth. Since then, the amazing company culture that was once our incentive to work here despite below average industry pay has been completely reversed and is now hyper toxic. Firstly, layoffs were executed despite years of promises from leadership that this would never happen, and despite one of the stated purposes of the acquisition being to ensure financial security for the company. The executives have done absolutely nothing to rebuild this trust and don’t seem to realize that nobody now trusts any of their decisions or motives, and that they’re doing anything except trying to ensure that they all get even richer. Secondly, said layoffs were handled in the worst possible manner, with employees aware they were happening but waiting around for 3 hours watching their email to see if they’d been selected, in essence a mock execution. Hard to believe that anyone with basic human empathy, never mind experience running a company, thought this was a good idea. Leadership touts a “culture of feedback” but feedback from employees is not valued or listened to by senior leadership. In fact, growth-oriented feedback meant to help people get better is taken and weaponized against people who receive it. Nobody in middle or upper management cares about whether a good job is actually being done or whether we are being innovative, they only care about the appearance of doing a good job and covering themselves. The politics and Machiavellian backstabbing are horrible. Leadership thinks we are doing something unique and different here vs every other consultancy but we’re not, we’re just being paid less. If you want to work somewhere that people actually believe in what they’re doing and are building something cool, go work for a start up. If you want to work in a toxic environment with the threat of layoffs, go work in big tech, because at least you’ll have a massive paycheck and stock to help you sleep at night. I wouldn’t recommend working here. Many people like myself who survived the layoffs are looking for another job.

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WillowTree Response
2y
I am understand your frustration around the layoffs and I am sure you know it was absolutely the last thing we wanted to do. I accept and wear the criticism around the layoffs. However, I do disagree with the characterization of "toxic culture". Every company has issues they are working through, but all our internal feedback and even some of the most ardent criticism of our layoffs often refer to the extraordinary people and culture that has always been and always will be WillowTree.... - TD

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Cons

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3.0
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Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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