Horrible Toxic Work Environment - Branch Operations Manager WillScot Employee Review

1.0
Jun 8, 2024
Recommend
CEO approval
Business outlook

Pros

With 2 rounds of corporate downsizing already done and more rounds to come, there are not a lot of pros right now.

Cons

The CEO and higher up corporate jagoffs in their infinite wisdom decided to get greedy a year and a half ago and increase rental rates 20-30% across the board. Surprise, surprise—customers were not real happy. So customers went elsewhere. With the far-above industry rates and combo that with the high difficulty of trying to work with the company due to ineptitude in the billing department and navigating the insanely difficult customer service system, customers rightly have not returned. Add to this the ever-changing of policies and new systems every couple months, it has not been a fun place to work. Now, since profits are in the crapper because of corporate greed, guess who pays the price? Yup, the boots on the ground people that actually care about going to work everyday and who count on a paycheck to pay bills. Within the past two weeks the company has downsized 10-15% of their branch workforce. But, who is still sitting pretty with their $15 million a year salary? The CEO who is blameless in the company downfall. Along with the other big office people whose jobs aren’t in jeopardy or who won’t take a pay cut to help cover salary of people who count on a weekly paycheck.

Explore other reviews about WillScot

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the only big pro here is the schedule is Monday-Friday and low OT on weekends only when it gets busy.

Cons

Management culture at the Sacramento location is extremely challenging. The GM has a pattern of targeting employees he personally dislikes, creating an environment where people feel unsafe speaking up or making mistakes. Promotion promises are frequently made but rarely honored unless you are part of the GM’s inner circle. Advancement is inconsistent and heavily influenced by favoritism rather than performance. Although the company advertises unlimited PTO, taking more than two consecutive weeks results in significant pushback from leadership. The culture does not support actually using the benefit. Overall, the environment feels inconsistent, stressful, and dependent on staying in the good graces of a single manager.

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