Bad Compensation Plan - Inside Sales Representative WillScot Employee Review

2.0
Jan 25, 2024
Recommend
CEO approval
Business outlook

Pros

Decent Base pay for entry level sales

Cons

Company restructured the compensation plan, launching in Sept 2023 then amended and relaunched it January 2024. The new plan has severely decreased the amount of commissions a rep can make. They shrunk the territories and added more ISRs to cover the same areas, while at the same time increased the minimum activations needed to just earn a commission. So you can make a ton of sales but the activations can be completely out of your control for what we sell. The resulting impact has increased turnover exponentially leaving a lot of territories unmanned. They got rid of all of the sales incentive bonuses that they used to offer, i.e goal attainment bonus, rep of the year, volume bonus. All of that was eliminated. For the majority of territories, reps used to be able to clear 6 figures with drive and hard work, but now a top rep who made the same numbers and volume on the previous plan and hit $100K+ is not able to on the new plan. Their area of coverage has shrunk, the % in commission they could make has dropped, and the minimum to hit to earn commission has increased. They said they new plan was made to be more lucrative, but when does a sales company ever need to change a commission plan to make it more lucrative for their reps. The company is publicly traded and so they primarily care about the interest of the shareholders and not their employees interest.

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5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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