Great company - IT Service Desk Analyst WillScot Employee Review

Decent pay, a little room for growth, not a bad 9-5. Works mostly in construction so early Fridays are nice

It's a job, your not saving the world. Your pushing old office trailers and trying to maximize profits above all else. Nickel and dime customers a lot but when units fail or they need some special considerations it can be like pulling teeth.

the only big pro here is the schedule is Monday-Friday and low OT on weekends only when it gets busy.

Management culture at the Sacramento location is extremely challenging. The GM has a pattern of targeting employees he personally dislikes, creating an environment where people feel unsafe speaking up or making mistakes. Promotion promises are frequently made but rarely honored unless you are part of the GM’s inner circle. Advancement is inconsistent and heavily influenced by favoritism rather than performance. Although the company advertises unlimited PTO, taking more than two consecutive weeks results in significant pushback from leadership. The culture does not support actually using the benefit. Overall, the environment feels inconsistent, stressful, and dependent on staying in the good graces of a single manager.