Decent staff trying to help despite C-Level greed - Anonymous employee Wiline Employee Review

Customers hit with routine rate increases that impacted the most loyal customers who were with them for years and hit hardest by rate increases. Frequent lengthy service outages including outages resulting from WiLine non-payment to underlying service providers. Desperation from greedy C-Level folks who found themselves having to cover revenue loss from long-term customers who were on auto pay, and then started asking why their bills were more than double the original contracted rate.