Demeaning to work on the front lines - Member Services Assistant Whitney Museum Employee Review

1.0
Jun 10, 2020
Recommend
CEO approval
Business outlook

Pros

I cannot think of a pleasant moment from my time at the Whitney. This job was the worst job I ever had. I don't even list it on my resume anymore.

Cons

The middle management team (specifically visitor services & membership services) are the most condescending people I have ever met. They openly yell at front-line staff and demean them in front of visitors and other staff. There is little to no chance of advancement for these roles, but they tell you otherwise when you interview. Do not work as a visitor service assistant or member services assistant at the Whitney!

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5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

- the small but mighty team is really close knit and down to earth - director/manager is great and really reasonable - really good to get an intern familiar with classical graphic design standards

Cons

- definitely no option for a full-time conversion after internship ends

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

The Whitney truly cares about intern professional growth, and they have many events for interns to get immersed in the museum as well as the broader space. You get to genuinely contribute and make an impact in your department.

Cons

Be prepared to be proactive and self-starting, as it is a fast-paced environment where you should be able to hit the ground running.

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