Weak Culture - Anonymous employee WhiteLabel PR Employee Review

1.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH flexibility, but can be inconsistent during busy periods, with additional responsibilities sometimes reassigned across the team

Cons

-Management efforts often feel surface level, with limited follow-through on deeper issues. -Workplace culture can be highly political, which may impact trust, collaboration, and morale. -Leadership visibility is inconsistent, with involvement tending to happen only when issues escalate rather than through proactive guidance. -High turnover suggests ongoing internal challenges that have yet to be effectively addressed. -The “we are a family” narrative may not reflect the day to day employee experience. -Workloads can be demanding, with some employees feeling overstretched over extended periods. -Career development and progression opportunities may be limited in the current environment. -There can be a noticeable gap between how the organisation presents itself externally and the internal reality experienced by employees.

avatar
WhiteLabel PR Response
1w
Thank you for taking the time to share your thoughts. We genuinely value feedback, and we want to address a few points here. You mention the "we are a family" narrative. We want to be transparent: we moved away from that framing several years ago precisely because we recognised it could blur the lines between professional support and unrealistic expectations. Our focus has since been on building a workplace that's fair, structured, and respectful, not one that leans on sentiment in place of substance. We're surprised to see this referenced as a current experience, as it hasn't been part of how we talk about our culture for quite some time. On the broader points about management visibility, workload, and career development: these are areas we actively work on. We've introduced structured performance frameworks, regular check-ins, and have been intentional about creating progression pathways, particularly for a boutique agency where these can sometimes look different from larger organisations. We'd welcome the chance to discuss your experience directly. Our door is open, and we mean that without caveats. Constructive feedback helps us get better, and we'd rather have the conversation than leave concerns unaddressed.

Explore other reviews about WhiteLabel PR

4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great autonomy over accounts with no micromanagement, the team are also lovely, supportive and creative. Hybrid working (3 office days per week) is very much respected by management and even shoot days/ things that require you to be away from home are prioritized for designated office days to respect the balance. They are also relaxed on timing, which is rare in an agency but shows respect for employees time, too. I.e they don't mind if you're occasionally late in the morning, because they already know you'd stay late in the evenings if needed. Great office vibe with music often playing and the colleagues get on like friends.

Cons

Onboarding procedure lacks some guidance, very much a 'throw you in and let you figure it out by yourself' kind of structure. Also HR procedures around visa's and salaries can get a little unreliable.

1.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

work from home but also you get aimed by the senior staff to come back in on wfh days they will definitely have a position if you are desperate for a job with the high turnover rate

Cons

Management Issues - The company has a lot of room for improvement. - Only 1-2 staff members has been with the company for more than a year - High turnover rate indicates underlying problems. - ladyboss is invisible and does not follow up on client work, expecting constant and multiple updates while claiming good credit for herself Training and Environment - Lack of proper training; expects you to just be able to do it . - Toxic "we are a family" vibes. - Claims of being a supportive environment are often not true. - Supportive colleagues exist, but only if you fit into their group. - gaslighting and manipulation to create a false positive image.

4
avatar
WhiteLabel PR Response
3mo
Thank you for sharing your experience. We take all feedback seriously, and we’re sorry to hear this was your perception of your time with us. We’d like to address a few points for context. WhiteLabel PR has a core team with multi-year tenure across both senior and mid-level roles. We’re proud that several of our team members have grown with the agency over the years. We also regularly invest in our people through structured development, open communication, and flexible work arrangements including hybrid options. We recognise that the fast pace of agency life isn’t for everyone, and we respect that different working styles suit different people. If you’d be open to it, we welcome a direct conversation. Our door is always open to discuss your experience in more detail. We wish you well in your career.
See reviews by: Helpful|Rating|Date|All