Couldn't Retain Talent Even if they Tried - Assistant General Manager White Lodging Employee Review

1.0
Aug 16, 2022
Recommend
CEO approval
Business outlook

Pros

-Investing in more premium brands, selling off their roadside 110 room budget properties one by one.

Cons

-First and foremost, please ignore all reviews which contain two incomplete sentences with incoherent jargon. WL is clearly paying a 3rd party to leave vague reviews with buzzwords like 'great benefits' or 'growth potential.' Any review with at least 3+ sentences has actually worked a day at WL. -Kudos to whoever comes up with WL's catchy slogan of the year. Constantly churning rally cries like 'hoslitalitarians' or 'a company that lasts forever' or 'A Players only' yet never improving the work environment. -Bottom line: absolutely lowest salary for the industry. 50 hour work weeks quickly turn into 60-70 hour work weeks. Insulting pay, no work life balance. Turnover never ends like a dog trying to catch its tail. A never ending cycle of people leaving. In the end, even the WL poster child eventually leaves. -Only people who thrive at WL are the kool-aid drinkers or the boomers who keep the white in White Lodging. No diversity in senior management of 2+ years with the company. -WL's management style is stuck in the 1990s and hotel budgets are stuck in the 2000s, along with your salary.

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White Lodging Response
3y
We are saddened to hear that your experience with us is not what we strive for. You raise several concerning points that we would like to discuss further. Please reach out to hrbp@whitelodging as soon as possible and reference this review in your email. In addition, there are also cofidential ways to provide your feedback that can be found on the intranet/displayed in your property. Only with feedback can we get better.

Explore other reviews about White Lodging

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I bring strong experience in coordinating dock operations, ensuring safe and efficient loading and unloading, and maintaining clear communication between drivers, members teams, and management. I prioritize organization, safety compliance, and time management to keep operations running smoothly.

Cons

While the role can be fast-paced and comes with high responsibility, I see these challenges as opportunities to stay organized, improve efficiency, and lead under pressure.

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White Lodging Response
1w
Thank you for taking the time to share your experience, and for your 5-7 years of dedication to White Lodging! It's clear you bring a wealth of expertise and a genuine commitment to safety, efficiency, and teamwork to your role every day. We love your perspective on the fast-paced nature of the work — viewing challenges as opportunities to grow and lead is exactly the mindset that makes a great team member. We're fortunate to have someone with your experience and professionalism on the team. Your advice regarding safety procedures and equipment maintenance is incredibly valuable. Keeping our dock operations safe and well-equipped is a responsibility we take seriously, and feedback like yours helps ensure we're holding ourselves to the highest standards. We encourage you to continue sharing these insights with your property leadership so they can be actioned directly. Thank you again for your commitment and for helping keep our operations running smoothly!
5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

My career with White Lodging has been an incredible journey of growth, mentorship, and opportunity. I came to the company from a franchise chain restaurant background, bringing a strong foundation in service and operations, but White Lodging is where I truly developed as a hospitality leader. Over the past five years, I’ve been fortunate to be mentored by many talented leaders across the organization who continuously challenged and invested in my development. I started in Food & Beverage as a manager, progressed to AGM of the restaurant, transitioned into the role of Director of Housekeeping, and for the past two years have served as the Assistant General Manager of Courtyard. What I value most about my experience at White Lodging is the emphasis on internal growth, cross‑department development, and leadership coaching. The trust placed in me to lead across different disciplines has shaped me into a well‑rounded, people‑focused leader, and I’m proud of how much I’ve grown in such a short period of time.

Cons

I have nothing to note.

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White Lodging Response
2mo
Thank you for sharing your incredible journey with us! We’re so proud to see how you’ve grown across multiple roles and disciplines—your path truly reflects the kind of development and opportunity we strive to provide. It’s especially meaningful to hear how mentorship, cross-functional experience, and leadership support have shaped your career. Leaders like you, who embrace growth and invest in others, are what make our culture so strong. Thank you for everything you’ve contributed over the past five years—we’re excited to see what’s next for you!
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