Chaotic Mess In Need Of Change - Sales Associate Whimsy Cookie Employee Review

Owner complains that “no one wants to work anymore” while running around like a chicken with it’s head cut off from stress trying to get things done—unable to see the disconnect in that thinking. The company once employed over 30 people but have since whittled down to less than 7. Unless two or more people are scheduled to work, you are left to help customers, stock the case, answer the phone to take orders, package wrap cookies in the back, run to the back to grab bags and boxes, assemble said boxes, and if you’re scheduled to close you’ll put cookies the bakers leave out in containers for the next day, clean up and wash dishes, which takes FOREVER because you have to cut the plastic from the piping bags off of every single piping tip. Holidays are a nightmare and often you are working alone (with the exception of mandatory Saturdays before a holiday where everyone is required to come in) and leave work exhausted. Sometimes owner/bakers will help restock while you assist customers, but they are mostly in the back rushing to bake and decorate more cookies due to the lack of staff.