Great place to start learning - Technical Support Agent WheelHouse IT Employee Review

4.0
Apr 15, 2022
Recommend
CEO approval
Business outlook

Pros

Great work culture, is fast-paced and the team is intent on helping you gain knowledge. If you're desiring to grow quickly while being exposed to new learning experiences and resources involving help desk and IT troubleshooting, it's great for beginning.

Cons

Pay is below average, especially to start and for full-time but the knowledge they provide may be worth it depending on your circumstance. The difference in the mannerisms of upper management vs. the technicians and support agents is noticeable. Some are less open than others with creating that "team environment" they strive to uphold.

Explore other reviews about WheelHouse IT

5.0
May 21, 2024
Recommend
CEO approval
Business outlook

Pros

Great culture and good leadership. Everyone has your back

Cons

Wish the pay was better but the experience is good

1.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

The culture is great and there is alot to learn

Cons

Management is horrible and there is minimal structure

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