Lack of strategic direction and integrity - Operations Wheel Employee Review

2.0
Feb 21, 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers are generally nice people, which creates a positive work environment on the surface.

Cons

Disclaimer: I was NOT among the many who were laid off. I'm writing this review with complete honesty and transparency. 1. The CEO lacks substance and direction, relying more on posting nice little healthcare things on social media and celebrating random holidays than driving strategic direction or bringing in clients. She sounds like a ChatGPT generated CEO on all her Q&A responses and speaking arrangements. It's like she's more interested in playing at being a CEO than actually being one. 2. The CEO has a group of BFFs who are relied on to pass information to her, leading to a culture of favoritism and injustice. It's like high school all over again, but with more homework and drama. 3. There is a lot of leadership turnover, which creates a sense of instability and lack of direction. 4. The VP of Ops is capable but it's hard to trust her as a leader. During conference calls her line of questioning can be very aggressive, and sometimes it honestly feels as if her objective is to embarrass her own team members in front of their colleagues. It's an intimidating, awkward and demoralizing experience. Overall, while the coworkers at Wheel Health are nice people, the company suffers from a lack of leadership, direction, and integrity. Until the company addresses these issues, it's not a great place to work. Make sure to sort reviews by Newest First to get an accurate portrayal of what's going on.

Explore other reviews about Wheel

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Highly intelligent and driven leadership team with a genuine passion for the company’s product and long-term vision. There’s also a strong, intentional focus on supporting employee success and professional development.

Cons

No major downsides identified so far. As with many startup environments, the pace can be demanding, and employees are expected to take an active role in managing their work-life balance and schedules.

5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

- Create my own hours - Work from home - Impressed by how diligent this Company is to make sure Guidelines are followed - Extremely busy which is positive - Champion NPs always available for questions and teaching - Multiple different platforms, impossible to get Provider burnout - Atmosphere is extremely friendly - Support Staff always available to help - Always new opportunities

Cons

Wish there were FT positions

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