What was once a fun job, has turned into a constant headache - Anonymous employee Whataburger Employee Review

2.0
Jan 15, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Weekly paycheck Gain tremendous experience if given opportunity Employee discount Meet vast array of new people Gives you a true sense of responsibility if it is your first job

Cons

Don't get enough hours General manager doesn't consider medical situations which affect someone's availability Does not work well with schedule at all for certain employees Almost always either extremely short staffed, or way too many people. General manager plays favoritism big time! People who work their butts off, rarely get any type of recognition when they do everything right, but once they do one little thing wrong, everyone suddenly recognizes them then Not a lot of leadership skills shown from the majority of the in store management team, gm included Benefits? Ha. You get medical insurance but it doesn't cover much! Utterly useless. Employees are not treated fairly, nor equally. Lunch rush can be very intense Not very well seen room for advancement opportunities Not very good in training new employees (personally, I was never actually trained except for front register/lobby and fry station, yet as of now, I know front register/lobby, fry station, drive-thru, bubble, expedite, gator, and a little bit of board. Again, never properly trained on any of that, I taught myself. However, do you think I've been recognized for it or complimented for teaching myself? Of course not. Also, the pay could be a little better.

Explore other reviews about Whataburger

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, fun, rewarding, team spirit

Cons

None, great job for young people

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

At the Kingsfield and Highway 29 Location, I found that the people I worked with made it worth it. The rush hours were sometimes quite fun when everyone was flowing well. Pay raises are yearly with your annual review. They encourage moving up in the company.

Cons

Customer Service can be terrible for your mental health. I received a 20-cent pay raise, though it was for one year.

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