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Westerville Public Library

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Decent place to work - Customer Service Representative Westerville Public Library Employee Review

5.0
Nov 16, 2023
Recommend
CEO approval
Business outlook

Pros

They hire from within before posting outside.

Cons

There can be cliques and some people are controlling. If you are sick on a Saturday you need to bring a doctors note or be disciplined, but that involves going to the doctors with a cold/flu instead of staying home

Explore other reviews about Westerville Public Library

5.0
Apr 28, 2023
Recommend
CEO approval
Business outlook

Pros

Great people (staff and community) - very supportive - a great focus on development whether for current role or future roles

Cons

Pay could be improved slightly - communication isn’t always consistent

1.0
Aug 22, 2024
Recommend
CEO approval
Business outlook

Pros

Greedy admin and board will do anything to get more money to blow. Completely irresponsible with the money they receive from taxes, donations ect. They want their levy to pass so they can continue to be extravagant. Currently trying to raise 30,000 for a DRAGON that will sit atop the library for one month and then go into rented storage for 11 months. The last dragon they created was supposed to last 5 years but only lasted 3. Now they want more money so they can build another one. Renovate departments and throw away perfectly good furniture and then have to shift their funds around to replace said furniture. Librarians have their hands full with entitled patrons, customer service is worked to death with off desk jobs, yearly goals, monthly goals, helping out other departments, catering to entitled customers, managers and admin pretend like everything is wonderful. Its a really toxic system. When management and staff start to crack the only person they have to go to is HR which is the most gas lighting person in the building.

Cons

There are no pros other than people's lives do improve when they leave this place.

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