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Westerville Public Library

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Would give no stars if I could - Customer Service Representative Westerville Public Library Employee Review

1.0
Aug 15, 2023
Recommend
CEO approval
Business outlook

Pros

They have some excellent employees who are great people. They go above and beyond their jobs.

Cons

For the love of god do not work here. Do not treat employees well at all. Do not reward or recognize hard work or length of employment. Management does not advocate for employees. They create an incredibly toxic and uncomfortable environment. . They zero in on employees who have been incredibly good to them and do their jobs well. They nitpick and shame. The HR person is terrible- is truly an HR person in the sense that she is not there in any way for employees she only the business of the library. Dress code is horrible. Has consistently been unevenly applied specifically to younger more conventionally attractive women. Employees have been subjected to cleavage tests. They have been told that they have to wear longer shirts etc to cover up because men will stare. Do not be fooled by their diversity efforts. They are truly doing it to look good. It is honestly so disappointing that the management destroys what could be a great place. They have overlooked and blamed employees for being the target of harassment. While working there I was failed by management.

Explore other reviews about Westerville Public Library

5.0
Nov 16, 2023
Recommend
CEO approval
Business outlook

Pros

They hire from within before posting outside.

Cons

There can be cliques and some people are controlling. If you are sick on a Saturday you need to bring a doctors note or be disciplined, but that involves going to the doctors with a cold/flu instead of staying home

1
1.0
Aug 22, 2024
Recommend
CEO approval
Business outlook

Pros

Greedy admin and board will do anything to get more money to blow. Completely irresponsible with the money they receive from taxes, donations ect. They want their levy to pass so they can continue to be extravagant. Currently trying to raise 30,000 for a DRAGON that will sit atop the library for one month and then go into rented storage for 11 months. The last dragon they created was supposed to last 5 years but only lasted 3. Now they want more money so they can build another one. Renovate departments and throw away perfectly good furniture and then have to shift their funds around to replace said furniture. Librarians have their hands full with entitled patrons, customer service is worked to death with off desk jobs, yearly goals, monthly goals, helping out other departments, catering to entitled customers, managers and admin pretend like everything is wonderful. Its a really toxic system. When management and staff start to crack the only person they have to go to is HR which is the most gas lighting person in the building.

Cons

There are no pros other than people's lives do improve when they leave this place.

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