May 31, 2023
Western National Insurance Response
3yThank you for taking the time to leave us a review! We are glad to hear you have been able to build relationships with your peers and have found a good work/life balance as both elements are important to our company culture. We are also pleased to hear that you view our compensation package favorably. We understand that a robust compensation package is an important part of any job, which is why we regularly review compensation at all levels to ensure that we offer competitive wages that align with industry standards.
We do understand many of our employees may require flexibility from the traditional office-centric culture and commute to the office. While we do currently offer flexible and hybrid remote work options to employees at all our office locations (as approved by a manager), the privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of employees and internal teams. Additionally, we’re actively seeking work equilibrium that supports our employees and the organization, which is why we strive to provide engaging but balanced work for our employees. However, we recognize that certain times of the year and certain project timelines can be busier than others. If you feel that you consistently have too much on your plate, we strongly encourage you to meet with your manager to have an honest conversation about workload and find solutions that work for both of you.
With regards to your experience with management, we are working towards some key initiatives regarding learning and development to help our managers provide support for their employees and to enhance overall engagement. We conduct regular reviews of our departments and managers to help aid and empower accountability and ownership and hope to continue to strengthen management across the company. We are always looking for additional feedback on areas in which we can improve. If you are willing, please contact us directly at HRmail@wnins.com.