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West Point Insurance Services

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IT Dept: Leadership...Please wake up - Anonymous employee West Point Insurance Services Employee Review

1.0
Mar 15, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, soda, and water. Informal environment allows you to create relationships Makes an attempt to have structure and processes

Cons

-Existing processes do not work due to lack of leadership and accountability -Environment is very toxic, oppressive, and unhealthy -No fair career advancement opportunities -Extremely high turnover rate (Many are fired without substantial feedback or quit) -Poor management and leadership implementation -Extreme lack of professionalism (Communication methods are abusive and disrespectful) -Discriminatory practices against employees that are not favored -People are promoted based on longevity in the organization instead of quality of experience -Leadership has no respect or value for your time (no planned process or accountability for scheduling overtime. It will be expected of you at any time of the evening without notice.) -No strong leadership implementation or autonomy...just micromanagement -Insufficient training and " thrown to the wolves" without any support -Unrealistic expectations of objectives based on ignorance of leadership -No accountability for management and leadership methods -Abusive treatment and unrealistic objectives without support discourages employees from high productivity and decreases morale -Outdated technology -Inefficient use of tools

Explore other reviews about West Point Insurance Services

5.0
Nov 5, 2025
Recommend
CEO approval
Business outlook

Pros

Super nice HR team, everyone is very welcoming and it feels like a family

Cons

Aging building, also office can be quiet

2.0
Oct 29, 2024
Recommend
CEO approval
Business outlook

Pros

Easy claims process, doesn’t require any training if you already know what you’re doing

Cons

Supervisors arent on the same page, you’ll be told to do one thing by one person and another thing by someone else leaving you in the middle of it. No clear instructions or claim process.

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