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West Point Insurance Services

Is this your company?

Petty and discustingly evil! - Customer Service Representative West Point Insurance Services Employee Review

1.0
Mar 6, 2018
Recommend
CEO approval
Business outlook

Pros

Pros, that's laughable! If free drinks and the quarterly bar-b-que is a pro, then that would be all!

Cons

- Poor management, they believe that their employee's opinions, educational background, work experience and dedication are not worth their time. - When the management has done something unethical, they ban together to hide their lack of honesty. - There is a great deal of racism, and it is visible in the workplace. Many African American Employees are treated as if they are just placeholders and have no right to advancement or shared work improvement points of view. - If they want you gone, they encourage you to look for other employment between calls and task but then come and peer over your shoulder and accuse you of inappropriate use of company resources. - The owners are not present and do not care to reign their management team in when they are mistreating the employees. - Their use and abuse of temp agencies are deplorable; they tell temp agencies that they are temp to hire positions. But then when you get in the door, they deny the ideology that this could be a longterm career for you and there is no need for you to try and learn as much about the business because they are not hiring fulltime.

Explore other reviews about West Point Insurance Services

5.0
Nov 5, 2025
Recommend
CEO approval
Business outlook

Pros

Super nice HR team, everyone is very welcoming and it feels like a family

Cons

Aging building, also office can be quiet

2.0
Oct 29, 2024
Recommend
CEO approval
Business outlook

Pros

Easy claims process, doesn’t require any training if you already know what you’re doing

Cons

Supervisors arent on the same page, you’ll be told to do one thing by one person and another thing by someone else leaving you in the middle of it. No clear instructions or claim process.

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