There’s better options - Customer Service Werner Enterprises Employee Review

2.0
May 19, 2025
Recommend
CEO approval
Business outlook

Pros

Okay place to start and grow your skills. Not necessarily a great place to grow.

Cons

Terrible work life balance, pay could be better, not allowed to use PTO despite being salary. Poor leadership from senior managers, directors and above. Will never introduce themselves or leave their offices. Even for onsite meetings. Never met my director or even seen any VP’s till I was laid off over a Zoom meeting at the end of my work day. Seemed as if they were just learning my name for the first time in that meeting. Shows how top heavy the company is.

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Werner Enterprises Response
1y
Thank you for your candid feedback. We’re sorry to hear that your experience left you feeling disconnected from leadership and unsupported in key areas like work-life balance and communication. We understand how important visibility, recognition, and meaningful support are. Your perspective on improving leadership presence and supporting middle management is appreciated and has been shared with the leadership team.

Explore other reviews about Werner Enterprises

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

great atmosphere good people Most managers I have worked for in 11 years have been fair and good to me

Cons

There are none to speak of

3.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great Experience, ( Exp. May Vary) This is a great job for those who are first setting foot into trucking. The orientation process is, well a process to say the least. I went in looking to do team driving and I got lucky with my partner. If you dont really have anyone waiting for you at home then this job is good. They give you plenty of opportunities to switch accounts and some have ups and downs. Some benefits are okay, and some company sponsored discounts are great. Depending on the dispatcher they can be great or on your butt, Werner does reimburse for schooling which is great but its monthly. Also you do have to train with their trainers and some are either great like mine but ive heard contrary.

Cons

Pay is absolute not adequate. You get locked to 3k a week so your pay is about $900-$1100 depending on the mileage, very rarely did I get anything above and the times I did it was reimbursment for schooling. Saftey is on our butt as they have front facing cameras. These cameras are at a detriment more than for your saftey. Some trainers are garbage, my partner had a trainer who did the bare minimum and she paid the price for it, I have to teach her how to back every now and again.

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