Depends on their expectations - Customer Service Representative (CSR) Wellwise Employee Review

2.0
Oct 1, 2024
Recommend
CEO approval
Business outlook

Pros

Overall it is dependant on their expectations of you. If you go high from the start and are ready to learn then they are more willing to further your roles and opportunities. They look to grow your responsibilities for the company and will look to you to pick up the work that is needed and offer more shifts. You receive a shoppers discount of 30% after working for 6 months, and stocks into the company that you need to sign up for immediately. They offer first aid training through the company that is paid in full by them if they require staff that need to be certified. There is also commision on a number of items such as for selling lift chairs as well as scooters, the commision is approximately 1% (sometimes less) of the item that is sold. It is difficult to get fired normally. There is a possibility of a pay raise once a year however it is only about max, 30 cents and is dependent on your sales and contribution to the company. Has a high hiring rate.

Cons

When it comes to working, the amount of shifts you obtain/your value is solely based off your use to the company as well as availability. If you have full availability but mainly just stock shelves and help customers, then you're most likely to get one or two shifts a week. Commision as well as the shoppers discount is not always automatic, the worker needs to keep on top of it to not miss out. Personal experience has shown me that a discount can take over a year to get and commission was not paid until working for two years. Over all the position is underpaid, either being just above minimum wage or at minimum wage, even though you are working with insurance companies as well as a number of other duties that tend to pay higher in other stores. There is a push to quit instead of being fired. There is no benefits to part time employees such as medical or otherwise. "We're like a family"...

Explore other reviews about Wellwise

5.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

The owners are absolute gems. They truly believe in what we sell and it's a one of a kind product that offers real wellness, not just set it and forget it junk.

Cons

None, it's all about wellness and they are true to their beliefs.

3.0
Dec 24, 2025
Recommend
CEO approval
Business outlook

Pros

good if you want a peacefull work with little bit of stress. does not have extreme sales stress like other retails

Cons

Management does not know how to communicate and they keep you in dark. highly political environment.

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