Private-equity backed healthcare org, constantly acquiring, huge mess. - Product Owner WellSky Employee Review

2.0
Nov 1, 2023
Recommend
CEO approval
Business outlook

Pros

As with most places, the people are good. Benefits are fair - including paid parental leave. FSA, HSA, DCRA etc. Decent training and development. DevDays for engineers with decent speakers, and programs.

Cons

If you're reading this as an acquisition - start looking for jobs. WellSky is owned by several private equity firms, and the ONLY thing that matters is efficiency and dollars. Health outcomes and client success are not a priority. Business unit town halls, and company-wide town halls are primarily focused on EBITDA, budget, and whatever other accounting terms we had to listen to. The company direction is to take over the whole post-acute sector, and then presumably the private equity firms will exit, sell to new owners and get their fat payouts, while having laid-off employees, cut corners, suppressed wages, and lost clients. There's a new acquisition every few months, including one that cost $2 Billion. However, they can't find the funds to hire additional staff, or pay fairly, while projects get stranded and delayed in the pipeline, due to lack of resources, large backlog. As an acquired employee, I had multiple managers in the last few years since acquisition (all but one have left the company). The majority of projects I worked on became corporate initiatives from on high, that yielded no real value to end-users, but were just part of trying to get all the new acquisitions into "One WellSky". One project took several quarters and had near zero utilization from users. Other highlights: Promotion raises capped at 5%, regardless of extent of promotion. No bonuses. Annual raises are merit only, no cost of living adjustment. Pushed to donate to the "WellSky foundation", previously led by an executive's wife. Your donations would literally pay her salary. I assume the actual purpose of the foundation is for some tax write-off. Closed down offices to cut costs, but building a massive new building in Kansas, purpose unclear. Lots of good old boy nepotism. Friends of execs get posted to cushy positions with high margin, make poor decisions and get moved to some newly created position. The left hand doesn't talk to the right (and doesn't want to), lots of territorial politics from acquired companies, power-grabbing from HQ units - eg marketing.

Explore other reviews about WellSky

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

The organization promotes a supportive and collaborative work environment where team members are approachable and willing to assist. The onboarding process provided a solid foundation and helpful resources that supported my transition into the role. Clear clinical guidelines and structured workflows help ensure consistency, accuracy, and compliance in decision-making. The flexibility of the work environment supports work-life balance while maintaining productivity and performance

Cons

There are opportunities to enhance workflow efficiency; however, leadership is approachable and open to feedback, creating a positive environment for continuous improvement

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

OK pay, on-site gym, immediate coworkers are great

Cons

High turnover (likely to continue), understaffing, call center environment, buggy software and understandably angry/dissatisfied customers. Hard to resolve issues when you're constantly on the phone taking on brand new issues, and hard to ask for help when everyone else is also taking calls

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