Learned at lot while employed at BMCHP, but the grass IS greener elsewhere - Anonymous employee WellSense Health Plan Employee Review

1.0
Mar 10, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are generally nice, and there are some very talented professionals at the mix. The Copley Sq office location is beautiful and conveniently located, though I hear that there is a move in the near future so that will be changing. I learned a lot during my tenure at BCMHP and I appreciate many of the lasting professional connections I made. In general I think BMCHP has a lot of potential, but failure to trim the fat and streamline ops means losing talent to other organizations that will allow plans to execute on a realistic timeline.

Cons

If you are looking for red tape, an endless cycle of useless meetings, and a failure to lead people or manage change, BMCHP may be for you. If you like training for your position, support to help you succeed, and clearly defined metrics outlining your successes and knowledge gaps, well, this place probably isn't for you. I worked at BMCHP for over three years, and I was shocked at how much time was wasted having meetings about meetings, disciplining people who may not deserve it, and generally creating smoke-and-mirrors smooth-over scenarios instead of channeling talent to get things done. I met some wonderful people and was given some interesting opportunities, but boy, is this place a mess. I also saw a lot of nasty behavior, from every level of this organization. Why is this not managed? And, who is managing the managers?

Explore other reviews about WellSense Health Plan

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule and great culture

Cons

Lots of self guided learning

avatar
WellSense Health Plan Response
1w
Thank you for the positive feedback about our culture and flexible work arrangements. We're pleased these aspects of working here have been meaningful to you. We appreciate your note about onboarding and training resources. We're always looking at ways to strengthen support for team members as they grow in their roles. Your perspective helps us improve, and we're glad you're part of the WellSense team.
1.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

You get BMC benefits. That's it, that's the only benefit but even those have been cut significantly.

Cons

If you’ve never experienced the Peter Principle in real life, I promise you, you will experience it here. Someone’s review from many years ago said that in 20+ years of professional experience, they had never worked in an environment in which so many people with no business supervising staff were given the responsibility of managing entire teams and I am here to tell you that that is a fact. Every manager in this company is completely incompetent. The most egregious example of their incompetence is that they had a VP level person running an entire department, representing themself as an RN, whose nursing license was expired for 3 years and the company had no idea until individual contributors reported it. Now, since they are wont to respond to reviews on here, I would like to get ahead of that now and ask those of you reading this to consider that in about 14 seconds, any of you could go to the state’s website or Nursys and find that this person’s nursing license expired years ago. I’ve never worked anywhere else that didn’t have a process in place to ensure that their professional staff kept their licenses up to date. This is a basic responsibility of running a healthcare business. They are also worse than a typical Peter Principle organization in that they continue to promote people beyond their level of incompetence. I watched an incompetent manager drive an entire team out twice over and the company’s response was to promote them. The culture is one of quiet retaliation and HR is completely useless. Finally, they are unethical. They are a supposed “not-for-profit” company but they subcontract for-profit third parties to deny necessary care. This is what your tax dollars are paying for. They don’t care about their staff nor the people they serve. They lost their accreditation and a contract for a major program in 2024 and for good reason. I won't be surprised if they lose several more contracts when the MassHealth contracts are up for renewal next year. BMC is a wonderful employer but do not be fooled, WellSense is not BMC. If you believe nothing else I say, believe this: you are not safe, psychologically or otherwise, at WellSense.

See reviews by: Helpful|Rating|Date|All