Potential, but lack of feedback and communication - Anonymous employee Weejee Learning Employee Review

Thank you for providing us with this review. We look at each and every one, and take the time to truly think about how we can take the feedback you provide and make Weejee a better place to work. Feedback in a small company is important, but it can be a little tricky. In small companies, everyone speaks to each other directly, usually multiple times a day, essentially providing feedback in real time. But we recognize this is not always the right kind of feedback. Weejee has grown to a size where a structured feedback system is important for all its employees and contractors, and so we’re creating a feedback program that will include 360 feedback and more frequent supervisor feedback so that each employee has a better, fuller understanding of where they are doing well and where they can improve. As a company, we have recently upgraded our project management system. The new system will provide for better efficiencies and greater communication among the teams and management. Scoping a project is more difficult than it would first appear for a number of reasons. Clients come to us with varying levels of understanding of the process and varying levels of content readiness. Our sales team does its best to include in all proposals the assumptions and contingencies necessary to accommodate resource overages, extended review cycles and scope increases due to added functionality and features. Over time, the architecting of solutions and our proposal have gotten really strong, and with the agile-like approach we take to most of our projects, we’ve been able to better convey to Weejee’s internal teams and the clients’ teams the specifics of the engagement, so that when a project reaches the point where additional resources are needed, we are at a mutual point of understanding with the client. There are many variables at stake that can simply change at the drop of a hat. Weejee tries to take into consideration all factors when scoping for projects with the information known at that time. With agile project management, the processes will improve and allow for better adaptability for projects. The new PM tool that we have switched to will also allow more insight into which pieces of the project take more or less time, and we will be able to adjust future scopes of projects accordingly. For resourcing, Weejee uses a mix of full-time staff and contract resources. Weejee focuses on hiring resources locally and nationally, and if required to do so, we will look internationally. We have clients around the world, and with that, we may need resources outside of the US to accommodate. We value each and every person that works with us. We are sorry that you felt that it was a political atmosphere. Again, we’re a small company. Perhaps our goal of being as efficient and direct as we can be with our clients comes across in a different way, and if that is the case, we are truly sorry. As a small company, Weejee Peeps wear many different hats, and during busy times, that may mean – like any job – you put in more hours that week than usual. But that’s not the norm. We value someone who can get their work done well in 38 hours, and spend the rest of the time enjoying their life outside of work. We value personal time, and know that people need that time to be more inspired and more efficient when they are at work. As mentioned, we do ask all employees to add reviews to Glassdoor. Like any company out there, we have improvements that can be made. We think we do a pretty good job of being a great place to work that is also flexible, but we know we don’t have all of the right answers. Other sites like InHerSight rank us as one of the top places for women to work, and we think it’s a pretty great place. Lastly, when we hire at Weejee, we not only hire for fit and skill set, but we also hire for potential. We would much rather be able to promote from within when we can, and in order to do that, we have to take a chance on employees that may not have had formal experience. We thank you again for taking the time to provide feedback. We read and take each one to heart. -Weejee Talent Team