The CRO is making so many changes that is resulting in people leaving or wanting to leave. It feels like every week a new change is made with no regard for how it affects the employees or the customers. Working with healthcare customers experiencing extreme hardships because of reimbursement rates is difficult but the changes being made are making things worse for them not better. We express our concerns during quarterly NPS surverys and things don’t get addressed even with the commenter on here stating it’s being addressed. They skip by addressing these concerns on our company stand ups and just talk about things like awardco (which is a joke in itself. It’s so hard to even get an monetary rewards from it) Pay is below market value for what people in my position make at other companies. They don’t seem to care about retaining employees. Promotions don’t happen within my department, even for loyal and amazing employees. Bonuses get cut. And they screwed people over when we were all suppose to get a 3% raise but didn’t give it to everyone (even those who were said to be qualified on the announcement email and then they back tracked and claimed not) Anyways, a lot needs to improve to get people to want to stay. webpt doesn’t seem like a company you can stay with long term and grow with
