Good managers but high workload and escalations - Product Support Engineer WebEngage Employee Review

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and leads, flexible and WFH

Cons

Lot of work always everyday escalation

Explore other reviews about WebEngage

5.0
Feb 22, 2022
Recommend
CEO approval
Business outlook

Pros

> Before even having your 1st day of onboarding there is a catchup call with the manager which is a good way to welcome people and make them fell personally interested. > You will get a beautiful welcoming kit with many goodies which is useful for your day to day work life. >Helpful nature of your coworkers will make your first few weeks in webengage smoothly.

Cons

>They have a training plan placed which we should follow which is of reading and watching a lot of things. which makes the process bit boring, but the training plan is continuously changing and they take feedback every week on how to improve it.

2
4.0
Dec 28, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Values Process implementation Welcoming new ideas Flat hierarchy

Cons

Can feel disconnected when there are no discussions from the stakeholders on the company's vision, and wouldn't know what we are working towards. Hopefully, end of remote work might resolve this disconnect.

1
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