overworked and underpaid - Community Lead WeWork Employee Review

2.0
Feb 1, 2023
Recommend
CEO approval
Business outlook

Pros

- used to have a generous benefits package, but now employees pay for their own health insurance - 4 weeks pto, 2 weeks sick (which most people use for mental health days due to burnout) - fun environment to host events/network with members - beautiful locations to work out of - community colleagues are great

Cons

- everything, and i mean everything, is left for community to handle. we are the POC for all member, and upper leadership is constantly dumping new initiatives on us, then changing their mind a week later which proves to be inconsistent with members - no room for growth at all if you are in community, unless you want to relocate to nyc or chicago - all cross-functional teams treat community as entry level employees and do not relay any information or handle support requests in a timely manner. this causes poor member interaction, and we are left to deal with upset members. - constant budget cuts and restructuring. how are you supposed to throw 2-3 events a week and only order through the approved vendor, when you let go the wework contact that was in charge of said partnership. - no accountability for senior staff. community teams work every single day in office, but other teams are able to work remote - no significant raise, and the bonus structure has changed. given inflation and cost of living, we are basically taking a massive pay cut.

Explore other reviews about WeWork

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

Weekends off Solid structure that you couldn’t find in a normal cafe Base rate that would be equivalent to working a busy cafe with tips

Cons

Depending on location, the customer flow can be insanely heavy. Members tend to come multiple times a visit.

3.0
May 25, 2018
Recommend
CEO approval
Business outlook

Pros

VERY cool HQ--beer, fruit water, and other treats on tap, free breakfast, amazing decor, lots of events and cool trendy vendors who bring free stuff--if you like to humblebrag via Insta, you'll love this place. Some cool people --celebrities come in and out, your colleagues are generally very attractive folks, there's a sense of excitement and true commitment to the work (borderline evangelism) depending on who you work with and what you do. Name recognition and valuation -- company is a rising star and it's worth having on your resume. A cool mission on the surface--bringing community together, helping people do what they love (making work a passion rather than a chore) through connection.

Cons

This place is like drinking from one continuous Kool-Aid jug. VERY cult-y and cliquey. You are either in or you're out, and if you're out, rather than cut you loose right away, they gaslight you. It's actually kind of shocking how many people I've seen be treated so poorly here, and perhaps no coincidence that they were folks of color. Kind of hard to find the down to earth people I did find. I enjoyed the Community teams and Security/Ops/Real Estate people I met, probably because they were constantly "hustling," but the HR team (the PEOPLE team, for goodness sake) and a lot of other "prominent" faces were consistently rude, with an overinflated sense of self and zero idea of how the WeWork "values" translate into behaviors/contributions from a prospective employee POV. You have to have been there since the start, or be prepared to ingratiate yourself, to get any traction in your professional development or career path. I was always shocked how badly my manager wanted to be liked, and how much they were willing to do to be liked, to get any kind of clout and/or promotion just bc they hadn't started out at WeWork as a community team member. Never mind that they were super qualified for their job. Pay varies depending on who you are; some people earn market value...some people very very much don't, and there doesn't seem to be any consistency that determines which is which. TGIM. Thank God it's Monday. Mandatory Monday meetings. Sometimes they circulate tequila shots. Is that a plus? Not sure. Summer Camp. Adult Summer Camp. With EDM, people in salmon colored shorts, and lots of loud rowdy entitled folks. If that's anything but a con for you, you probably belong here and godspeed.

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