Waystar you can "Pick two": good, fast, cheap. - Engineer Waystar Employee Review

3.0
Aug 19, 2023
Recommend
CEO approval
Business outlook

Pros

There is usually a good team dynamic. Good people happy to help others out and lift them up.

Cons

The leadership are talking about how the organization is going to accelerate. More, faster, better. Well, pay at Waystar hasn't kept pace with inflation and we are going to have to come back into the office because supposedly that is the only way we can all be creative innovators, irregardless if that is in your job description. That will be costing time, money, and freedom as far as I'm concerned. And I'm far from the only one. In fact, a whole lot of us made choices due to the remote option that are now going to mean back to office is way more expensive than it was when we were going in before. They are beginning to depart from their values. They say they want honesty and it used to that way but now they want yes men. The vibe has shifted to Boomer dad energy: they know better than we do what's best for us. We are all supposed to believe working remotely is bad for us. (Maybe it is for some but we can be trusted to judge for ourselves any more. It's not bad for me. I've never been better, in fact.) They seem to be repeating the same things different ways many times and in hope that we will start to believe their words instead of our own minds. It was the best place to work but right after we gave that honor to Waystar and they got the best place to work award, they started with all these terrible changes.

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Waystar Response
2y
We agree that our people demonstrate teamwork and kindness consistently, no matter what role they may play. Thank you for your feedback. We know that adjusting to change can be difficult. It is our goal to provide a working environment that consistently exhibits our values and promotes a positive work culture for all team members. We believe we are better when we are together, and still support and encourage flexibility during our return to office. For additional support we encourage you to reach out to your People Leader, Strategic Business Partner or even VP to discuss your concerns.

Explore other reviews about Waystar

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good people, Unlimited PTO

Cons

None that I can think of

4.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture & people - the people at Waystar are what makes it such a great place to work. Lots of opportunities to learn & grow - Waystar as an org has very high expectations. This is a good thing, especially when you are early in your career because you will learn a ton, and get a lot of experience working above and beyond the market expectations for your title. It's a great place to start your career, get a ton of great experience, and then leave for a major pay bump. Fun environment - I genuinely enjoyed working at Waystar. It's a fun place to work, great coworkers, fun travel, etc. Recognition - Waystar does a great job of recognizing team members for big contributions. I felt genuinely seen, appreciated, and valued for my work.

Cons

Salary & total comp - the base salaries are very low relative to the market. Even with bonuses, total comp is definitely in the bottom half. It starts to feel like the fast pace and the high expectations aren't really worth it Benefits - for being in the healthcare space, Waystar has very expensive health insurance compared to everywhere else I've worked Lack of opportunity to move up - there is no framework for promotions so growth really comes down to the whims of leadership. Promotions are very few and far between for almost everyone I worked with. Prioritization is scattered - cross-functional leadership is never aligned on priorities, and certain teams and departments seem to genuinely not know what they're doing.

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