Amazing Mid-Tier Company That is Growing - Business Analyst Waystar Employee Review

5.0
Feb 4, 2021
Recommend
CEO approval
Business outlook

Pros

Great Work-life balance: Even though I am Salary, there was concern and action taken when asked to work on the weekend Compassionate and Hard-working Team: I couldn't complain about a single person on my or anyone else's team Leadership: Leadership cares about you and your growth along with providing swag to make you feel like a part of the team Diversity: Anybody is welcome and it shows

Cons

Unable to fast-track title growth: There are rare cases to become a manager without someone else leaving the position. You will be given tools such as LinkedIn learning, team training, or cross-functional projects to learn but don't expect a title for at least 3-5 years. 401K match and PTO benefits: This is not so much a con as just being average Constantly shifting roles within leadership and teams: I have had 3 different directors in 2 years and every year I expect some team to have new responsibilities due to acquisitions or regional client shifts.

avatar
Waystar Response
5y
We’re happy to hear that you enjoyed the team culture in your time at Waystar and that you were able to take advantage of the flexibility we offer. We aspire to provide a healthy work-life balance for our team members so they can best serve their families and our clients. We are a fast-moving company with a growth mindset, and we truly want to help our team members succeed. Thank you for your feedback.

Explore other reviews about Waystar

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good people, Unlimited PTO

Cons

None that I can think of

4.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong in office culture, catered lunch weekly Meaningful work, interesting problems Many opportunities for growth Better gender diversity than other engineering orgs Great teamworking, many opportunities to make real impact. Opportunities for recognition Quarterly on-sites which could promote remote employee inclusion (if they actually showed up)

Cons

Intense on-call rotations, every 2-5 weeks depending on team. No additional compensation for on-call work even if team is smaller and rotations are more frequent. Legacy tech stack, little focus on tech debt as clients are king. Overworked SRE team so devs own as much of infrastructure as they can. Re orgs almost every year, usually more confusing than helpful from an individual contributor level Alcohol heavy culture. Explicitly, not a great place to be if you have a strained relationship with drinking. Product dept had some star team members but a few PMs were unengaged, lacking knowledge, and difficult to interact with Pay was not competitive. Leadership has varying levels of engagement in / knowledge of the work and varying levels of respect for work-life balance. Very young leadership team. Junior to senior ratio > 2. Co-ops can get more attention and exposure than some new hires. Mission has shifted from a focus on patient satisfaction to a focus on profits for providers. Remote employees given food/lodging during onsites, but local employees not compensated. All new hires expected to be local which limits talent pool, espc for senior engineers.

1
avatar
Waystar Response
3w
Thank you for taking the time to share such a detailed reflection on your experience at Waystar. We appreciate your feedback and are glad to hear that our culture, meaningful work, and opportunities for growth and recognition made a positive impact. We also value the collaboration across teams and our focus on inclusion. As Waystar scales, feedback like this helps us identify where we can improve. We recognize the importance of supporting sustainable workloads, providing clarity during organizational changes, and driving consistent leadership engagement across teams. We also focus on advancing our technology, strengthening cross-functional partnership, and enhancing our total rewards approach to meet the needs of our team members. We want to be clear that Waystar is not, nor do we aspire to be, an environment centered around alcohol. We focus on building a professional, inclusive, and balanced culture where employees can connect in ways that are comfortable for everyone. From time to time, we host optional social events (as many organizations do), but we’re intentional about offering a variety of ways for employees to engage - both with and without alcohol. We’re always working to improve, and we appreciate perspectives that help ensure our culture reflects who we strive to be. We appreciate you sharing your perspective. Your feedback helps us build a more balanced and supportive experience for all team members. If you’d like to discuss this further, please reach out to peopleteam@waystar.com.
See reviews by: Helpful|Rating|Date|All