Challenged - CSA - Customer Service Associate Wawa Employee Review

4.0
Jan 18, 2020
Recommend
CEO approval
Business outlook

Pros

Some great coworkers, lots of stores to go to if you need more hours, free cocoa

Cons

Often short staffed, some Mgrs who don't work but disappear.

Explore other reviews about Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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