I've been working at Wawa for 3 years. - Customer Service Associate Wawa Employee Review

4.0
Jun 16, 2013
Recommend
CEO approval
Business outlook

Pros

-Great work environment. -Good pay. -Great co-workers. -Discounts on some Wawa product. (excludes Wawa brand drinks.) -Free coffee and fountain drinks when working. -Fast pace, makes time fly. -Have a job in this economy

Cons

-Work load can be unbearable at times. -Some management only see you as a machine and not a person. -Can be really repetitive. -You do see some favoritism. -Wawa has a point system called "Goosebumps" that allow you to purchase items such as t-shirts, movie tickets, and music players but you will rarely see it. -Late night you might have to deal with some rude people. -People that smoke get three to six smoke breaks a shift, while non-smokers still have to work.

Explore other reviews about Wawa

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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