Pretty hectic at times, but overall a good experience. - Customer Service Associate Wawa Employee Review

4.0
Mar 20, 2013
Recommend
CEO approval
Business outlook

Pros

They offer many opportunities to move up in the company if they see improvement and hard work by the employee. Depending on the store, the there is some favoritism, but everyone is generally treated the same, associates and managers alike.

Cons

Very fast paced so you will need to keep up and be very efficient at every position in the store (cashier, deli, facilities) and tasks and things to do during a shift may not be evenly distributed.

Explore other reviews about Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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