New Build Location and 4 months in experience so far - Customer Service Associate-Facilities Wawa Employee Review

3.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

-Ability to accrue paid time off after 3 months of work with them as a regular associate is cool -a free shorti size (6inch) sub per shift worked is cool -up to 6 discounted items (per approved item list) per shift worked -35 percent off most other purchases that aren’t on the discount list is cool -free coffee, free soda while working is cool -schedule flexibility is also not bad

Cons

-schedule is made 4 weeks out in advance -performance review increases are once a year (like most places) but Wawa does expect a lot of work out of their employees -pay rate in relation to the workload isn’t that great when working in the facilities role -managers tend to observe food operation employees more than employees working behind the scenes -hours are not that great compared to what was told I’d be given during the interview -lack of accountability/consistency

Explore other reviews about Wawa

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

4.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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