1.0
Jan 27, 2023
Current employee, more than 3 years
Palo Alto, CA
Recommend
CEO approval
Business outlook
Pros
Steep employee discounts on hot tub rooms, spa and massage services. Literally nothing else.
Cons
Abusive ownership/management and highly toxic work environment. They do not care whatsoever about their staff, only that they're making money and receiving good reviews on Yelp. Terrible lack of schedule flexibility. Employees are not treated equally or held to the same standards. Ownership cuts corners when it comes to fixing anything on the premises - for example, when a heating mechanism wasn't working properly for one of the hot tubs, instead of fixing it, ownership directed staff to tell clients that the water was purposefully cooler in that particular tub if anyone complained.