South Western, Pa office management is a joke and you know who you are. - Driver WM Employee Review

2.0
May 30, 2014
Recommend
CEO approval
Business outlook

Pros

All of the drivers and helpers are great people. We all get along and joke with each other from the start of your employment. Yes some rassing and colorfull jokes about wifes/ families and all that. But none of it comes from a bad place just a messing around not seriouse place. Plus you make a decent wage. But you also earn every penny of it not work for the lazy.

Cons

Managment/ route managers are all about evil and coniving as can be. They all act like they are there to help when corprate or head boss's are around. But really are just lazy or dont care about anything but keeping there job and getting more work done. Esp while teling you to be safe but hurry up. Most route managers are so damn lazy they dont even try or care what happens to you since they are in a office and you arent in front of them. Till you complain to the right person and a email gets sent to corprate/ upper management. Other managers always talk about, Hey great job out there.... BUT... we need more productivity. You could litterally do 1000 homes in a hour (not really possible but just listen) and they would tell you they need more from ya. Or on rolloff side you could have 6 pulls for the day and all six have wrong directions, address's, phone numbers and wrong towns. So you spend all day on phone with dispatch (who is two states away and has no clue where you are or what the area is like). And end up getting 3 of the 6 and then your managers just call you lazy and its your fault. No it isnt billing or sales fault every bit of info on the customer was wrong it is YOUR fault and you better get you numbers up. I havent even got into the always changing or can be interpreted two different ways rules. Interpitation always go against you and for management.

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WM Response
12y
Thank you for sharing your thoughts. We take your feedback seriously, and it has been shared anonymously with HR so we can continuously improve our work environment.

Explore other reviews about WM

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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