The ups and downs of Wasserstrom - Account Manager Wasserstrom Employee Review

1.0
Apr 2, 2023
Recommend
CEO approval
Business outlook

Pros

Great stepping stone for starting a career.

Cons

I am writing this to express my concerns about the toxic work environment that exists within The Wasserstrom Company and N. Wasserstrom. I have noticed several issues that are causing significant stress and discomfort for employees, including myself. I believe that these issues are a result of outdated human resource practices, inadequate pay wages, favoritism, inequitable vacation pay policies, male dominant leadership, and a harsh attendance policy. Firstly, the human resource practices within the company appear to be outdated and in need of review. This has resulted in a lack of transparency and communication regarding job responsibilities, performance expectations, and opportunities for growth and development. Secondly, the pay wages offered by the company are not competitive, causing financial strain on employees. Additionally, there is a lack of transparency in the process for determining salaries and raises, which contributes to a sense of unfairness and discouragement among employees. Thirdly, I have noticed favoritism within the organization, where certain employees receive preferential treatment or recognition, while others are overlooked or undervalued. This is creating a sense of resentment and division among employees, which is contributing to the toxic work environment. Fourthly, the vacation pay policy is inequitable, with some employees receiving more time off than others, and the process for requesting vacation time is unclear and inconsistent. This creates a sense of frustration and uncertainty among employees, which is further adding to the negative work environment. Additionally, the male dominant leadership structure of the company is contributing to a lack of diversity and inclusivity. This is making it difficult for female employees and other marginalized groups to feel heard and valued within the organization. Lastly, the attendance policy is unnecessarily harsh and punitive, causing unnecessary stress and anxiety among employees. The policy does not take into account extenuating circumstances and creates an environment of fear and mistrust.

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Wasserstrom Response
3y
First and foremost, I am disappointed regarding your feedback and experience. We have made a significant amount of progress, especially over the most recent 4 years. We have updated MANY Human Resources practices and continue to do so. We have enhanced benefits (even during Covid), and continue to do so. Of special mention, our time -off benefits are significant, especially for associate medical situations that are 4 days are longer (100%pay up to 4 weeks!) We have eliminated the out-dated "performance review" system and focus on a much up to date 'year-round" conversation model. We have updated many compensation plans and continue our work to review and compare market v. Wasserstrom, and update our practices. Regarding "male dominant leadership".... MANY women. They are involved in the leadership throughout the entire organization. Our overall eNPS scores have risen significantly and continue to improve. We are committed to our associates, our customers, and our company.

Explore other reviews about Wasserstrom

5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wasserstrom has a strong core of long‑tenured associates, which speaks to both the stability of the company and the quality of the work environment. The average associate tenure is over a decade, and with more than 123 years in business, there is a deep sense of history, craftsmanship, and commitment across the organization. Many associates have built long careers here, contributing deep knowledge and a genuine willingness to mentor, collaborate, and support one another. One of the company’s unique strengths is the close connection between the corporate office and the shop floor. Having these teams physically and operationally connected creates strong alignment, real‑time collaboration, and a shared sense of ownership in the work being done. While the company values its traditions, it is also forward‑thinking and continues to invest in innovation, process improvements, and new ways of doing business. Turnover is low, associates take pride in what they build, and it shows in both the quality of the work and the overall culture. Leadership is approachable, teamwork is encouraged, and there is a clear emphasis on safety, consistency, and continuous improvement. Associates are given opportunities to learn, grow, and build lasting careers while contributing to a company that continues to evolve and innovate.

Cons

Because the company has many long‑serving associates and established processes, the environment may feel more structured or traditional for those who prefer constant change.

2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

The people are nice to work with.

Cons

The pay is terrible for the level of streas

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