Not much long term growth opportunities - Customer Service Representative Wasserstrom Employee Review

3.0
Mar 22, 2019
Recommend
CEO approval
Business outlook

Pros

Easy job once you understand the industry.

Cons

Not much long term growth opportunities

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Wasserstrom Response
7y
Thank you for taking time to provide valuable feedback. Regarding long-term growth opportunities, we have many.~ both in operations and sales. Our Customer Service/Inside Sales Group is prime entry level to all areas of our Company. We have many associates, at various levels and various departments, that all started with Wasserstrom in Customer Service. Please review our current internal job postings- you may be missing opportunities you were not aware of.

Explore other reviews about Wasserstrom

5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wasserstrom has a strong core of long‑tenured associates, which speaks to both the stability of the company and the quality of the work environment. The average associate tenure is over a decade, and with more than 123 years in business, there is a deep sense of history, craftsmanship, and commitment across the organization. Many associates have built long careers here, contributing deep knowledge and a genuine willingness to mentor, collaborate, and support one another. One of the company’s unique strengths is the close connection between the corporate office and the shop floor. Having these teams physically and operationally connected creates strong alignment, real‑time collaboration, and a shared sense of ownership in the work being done. While the company values its traditions, it is also forward‑thinking and continues to invest in innovation, process improvements, and new ways of doing business. Turnover is low, associates take pride in what they build, and it shows in both the quality of the work and the overall culture. Leadership is approachable, teamwork is encouraged, and there is a clear emphasis on safety, consistency, and continuous improvement. Associates are given opportunities to learn, grow, and build lasting careers while contributing to a company that continues to evolve and innovate.

Cons

Because the company has many long‑serving associates and established processes, the environment may feel more structured or traditional for those who prefer constant change.

2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

The people are nice to work with.

Cons

The pay is terrible for the level of streas

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