Poor pay - Warranty Administrator Warranty Processing Employee Review

Wonderful coworkers. Management that actually cares about the staff.

The only con I can think of is that like so many businesses, the company had to make staffing changes thanks to the pandemic and I was one of the unlucky ones who they had to let go.

This is great transition company for coming out the physical dealership. Pros: 1) You actually spend majority of your time doing warranty since that is the only responsibility 2) Working from home 3) Accountability is held for everyone doing their part correct (service manager, advisor and tech)

The biggest con is training. There really wasn't a clear training course/ method. It was by the supervisor which sometimes is ineffective because they have a job to perform outside of teaching you a new DMS or the company's preferences and processes. Especially when onboarding a new dealership when you are new to the company.