Customer Service Representative - Customer Service Representative Warrantech Employee Review

2.0
Sep 13, 2017
Recommend
CEO approval
Business outlook

Pros

Steady paycheck, overtime when I was first hired

Cons

As new representatives you're given a dirty used headset. The company truly has no regard for their customers nor for there employees. Policies that are ever evolving as management ever evolving. Supervisors won't take the calls when they should, back office folks not doing what they're supposed to do and certainly no follow up. Having to raise your hand and/or a flag if you need assistance.

Explore other reviews about Warrantech

5.0
Feb 6, 2016
Recommend
CEO approval
Business outlook

Pros

Team oriented. Positive Atmosphere. Very Fun, but always Professional. Nice Harmony flow.

Cons

It was very hard to clock out on time. Seemed next shift tardy most of the time.

1
2.0
May 5, 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits and calm workspace

Cons

Micromanaged the last Manager was sexist

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