Rapidly growing MSP - Service Desk Manager Wanstor Employee Review

4.0
Jun 10, 2022
Recommend
CEO approval
Business outlook

Pros

-Staff are friendly and always helpful -Fast paced environment, business is growing rapidly -Lots of progression paths -Automation is a key focus

Cons

-Lots of changes happening leading to uncertainty with what the future holds for business -Very busy workloads that can mean you end up working overtime more often

Explore other reviews about Wanstor

3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The other team members are nice

Cons

Management was difficult, big workloads and little reward

1
1.0
Apr 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only real positive are the sales and marketing teams, they are supportive and professional despite the company’s wider issues.

Cons

The company is disorganised and lacks proper leadership and structure. Roles are often advertised without a clear understanding of what they actually entail, creating confusion from the start. Training and support are almost nonexistent. The biggest problem is HR. Senior HR leadership is dismissive, unwilling to help, and quick to cut employees off rather than address concerns. They operate as if past experience makes them infallible, and any disagreement with their approach is punished. There is zero tolerance for independent thinking, if you question anything or push back on tasks outside your role, you risk being sidelined or excluded. The culture prioritises blind agreement over employee well being. HR does not care about people; as long as you say yes to everything, you’re fine. But the moment you assert professional boundaries or share your perspective, you’re effectively cut off. Overall, it’s a toxic environment with no meaningful support, dismissive HR, and very poor employee care.

2
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