Management has favoritism - Server/Waitress Waffle House Employee Review

1.0
Oct 20, 2024
Recommend
CEO approval
Business outlook

Pros

Customer base can be pleasant Easy to get hours Not difficult once you get the hang of it

Cons

Management plays favorites Don’t expect them to have your back in any situation. If you want a situation handled you have to call the employee hotline or go above heads. Certain employees will treat you badly in front of customers and nothing will be handled. Serving is dead-end, you won’t move up unless you start cooking.

avatar
Waffle House Response
1y
Thank you for taking the time to share your experience with us. We’re concerned to hear about the issues you raised regarding favoritism and support from management. Every team member deserves a fair and supportive work environment, and we strive to create a culture where all employees feel valued and heard. Please leave additional details at https://www.wafflehouse.com/contact so we may investigate this issue further. Thank you for your contributions during your time at Waffle House. Your feedback is very important to us, and we’ll take it into account as we work to improve. We wish you all the best in your future endeavors.

Explore other reviews about Waffle House

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment to be in

Cons

I can't think of any

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

See reviews by: Helpful|Rating|Date|All