I personally did not have a good experience - Server/Waiter Waffle House Employee Review

2.0
Mar 4, 2024
Recommend
CEO approval
Business outlook

Pros

If you like handwriting orders and calling them out and hoping that the cook marked what you said correctly then you will probably like this job. Small space working environment also means everything is close by. There are a lot of regulars and it's usually nice to get to know them and see familiar faces. You get an employee meal each shift. The higher ups were nice, I liked them.

Cons

Toxic work environment, can make better money elsewhere, old fashioned system, as a server you are relying on the cook to correctly mark your order and the company renames everything instead of just saying what the item is. For example, if a customer wants cheese you would say covered instead of simply saying cheese. You have to also keep up with dishes as a server, which can pile up very quickly in this sometimes fast paced environment. Also small space working environment

Explore other reviews about Waffle House

5.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work at

Cons

None at all to me

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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