Unit Manager for over a year. This job is for the birds. Absolutely terrible. - Unit Manager Waffle House Employee Review

1.0
Apr 28, 2015
Recommend
CEO approval
Business outlook

Pros

I literally cannot think of one positive thing that I experienced while working with this company. It was just that bad.

Cons

Constantly working over 16 hours a day. Unit managers are required to be at the job for 6:30 AM. Many days you don't get off until after 4. As a unit manager, you are required to return to your store EVERY FRIDAY, SATURDAY, AND SUNDAY at 8pm for drawer change. Many times I did not get home from drawer change until 10pm. HR constantly hires cook and servers who are not competent. When the store is not fully staffed, guess who is required to fill in. The unit manager. NO FAMILY TIME, EVER. On top of this, I was promised quiet a larger sum of money when I first started. When I brought this to the attention of my District Manager, him and the Division Manager continued on with their empty claims to pay me more. When you factor in the amount of hours I was actually there, I was getting paid less than $10 an hour, and I have a bachelors degree. Another terrible con, this company is YEARS behind technology wise. This made simple tasks that should have taken 30 minutes or so require nearly triple the amount of time.

Explore other reviews about Waffle House

5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and fun people to work with

Cons

Very busy days at work

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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