Fun. Stressful. Management blows. - Salesperson Waffle House Employee Review

3.0
Sep 13, 2014
Recommend
CEO approval
Business outlook

Pros

Cash daily as a server and you write your own paycheck, basically.

Cons

Grill ops get the shaft. Crappy pay and hours can be cut on a whim for both positions. Servers wash dishes, which is the craziest thing I've ever seen. Ever. Customer service takes a back seat to the "waffle house way." Can't take money at a table; must send them to the register and then meet then there because no other server has the gift of sight... Can't get a drink order until they order food unless you'd like to incur the wrath of management. All holidays are mandatory. Management is overworked and underpaid and our manager, at least, is paid mostly on bonus structure, so when his exhausted incompetence leads to high for costs, there is a blanket blame of streaking to go around. Boo hiss. But I do make good money and get to have dinner every night with the kiddos, so... It is what it is...

Explore other reviews about Waffle House

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good work hard hours very demanding on the body

Cons

Better pay for labor more time offf

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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