A tough job, political, but some good folks - Unit Manager Waffle House Employee Review

2.0
May 7, 2013
Recommend
CEO approval
Business outlook

Pros

Joe Rogers (CEO) really does have a good heart. Once heard him tell the Mayor of Atlanta that the reason he refused to close was because his employees couldn't afford to miss work.... and that the Mayor should get the busses running after a storm. There are some awesome people that work for this company- he is one of them. Those that know him would agree. There are also those on the other side of the coin...

Cons

The lifestyle of a Unit Manager is not sustainable on a long term basis... 24/7/365. You are promised opportunities to advance, exceed written and oral goal, and then someone else is given the role. Promotions are political, no ifs, ands or buts. Amazingly, I was offered three seperate promotions after I gave my notice, including one on my last day. Waffle House is your life if you expect to succeed here. If you are ok with that, then you can make it. But just know going in that most folks don't think the juice is worth the squeeze.

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5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and fun people to work with

Cons

Very busy days at work

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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