Low pay - Customer Service Supervisor WaFd Bank Employee Review

2.0
Jul 31, 2025
Recommend
CEO approval
Business outlook

Pros

No forced sales, set schedule

Cons

Low pay and rarely get raises. Lack of consistency in training. Won’t allow people you worked with to give a referral or reference. For my role, there was never a step up to make more money. Everything was a side step.

avatar
WaFd Bank Response
9mo
surprised you would not look to apply to be a branch manager..... wish you well

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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