Friendly Work Atmosphere - Director of Service WaFd Bank Employee Review

4.0
Apr 1, 2014
Recommend
CEO approval
Business outlook

Pros

It's a friendly company. Unpleasant co-workers are few and far between. People who came to us from the big national banks tend to say WaFed is much less stressful since we don't have quotas for opening new accounts... at least among the rank and file. (I think Branch Managers are held accountable for growth). Supervisors I've worked under have typically been exceptionally competent and supportive of me learning new skills for career advancement.

Cons

It's mainly the low pay. If you plan on staying with the company long enough to fully vest in your 401k, the company contribution (currently 4% matching plus 11% "for free") probably makes the compensation competitive with other banks. Also, our software is antiquated, but an exciting upgrade project is underway.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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