Invested in Community Banking - Customer Service Representative WaFd Bank Employee Review

5.0
Aug 23, 2013
Recommend
CEO approval
Business outlook

Pros

With so many banks struggling to find their identity, Washington Federal is a bank forging ahead by reinvesting itself into the local communities where branches are located. From campaigns in January 2013 to restock the depleted shelves of local food banks, here is a bank that is standing by its words and further, acting on them.

Cons

With a struggling economy, it is hard to be optimistic about banks, or even banking in general. With some regulatory changes held up in congress, and others passed that are causing conflicts between a banks bottom line and clients need being met in an expected manner, banking concepts are taking a blow by being slowed down, or charges increasing for seemingly simple account actions. Washington Federal has risen above this by maintaining its position as a portfolio lender, which also keeps it out of the realm of fee-income banking. So, the economic con, becomes this banks advantage over many banks.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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