Company with good intentions but reputation affected unqualified managers - Support Administrative Officer WaFd Bank Employee Review

1.0
Oct 20, 2017
Recommend
CEO approval
Business outlook

Pros

Financially stable, consistent production revenue, reasonable production goals, positive director under new and more progressive CEO, competitive benefits compared to industry with newly added vision plan, good 401K match, nice people on the staff level and some departments have good leadership so it can be rewarding if you have a good manager. Downtown Seattle location is a nice facility.

Cons

Unfortunately, the cons overshadow pros. Feedback is not appreciated but retaliated. Reputation of vindictive managers who retaliate. It’s been known that managers react vindictively when people leave. They are often asked to leave without cause and asked to vacate their position sooner even if a good-will proper notice was given. Low pay is a big factor but if total compensation is the model, then having a great company culture should be an emphasis. That is not the case. There are certainly managers here but few can truly lead. Department heads use fear tactics to intimidate people into silence. The general workforce is low skill and unqualified for their position due to entry level pay. Turnover is constant so getting work done is hard. Company is old school hierarchical and have the mindset of don’t speak if you’re not in a a pay grade that affords you that right. Being agreeable even if it’s wrong helps you climb the ladder and having a different opinion will make you an outcast. Don’t speak up if you don’t want to be managed out.

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WaFd Bank Response
8y
Thank you for the candid feedback. I am sorry that you feel that you could not speak up. My door is open and I am happy to get direct feedback for all employees. I believe strongly that we are stronger together than individually and want all involved in making us better. Please come see me

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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